Improving Your CSI Score with Personalized Video Communication

Insight:
Customer Satisfaction Index (CSI) scores are critical for dealership success. By using personalized video follow-ups and check-ins, dealers can improve CSI sales results, strengthen relationships, and create positive customer experiences. Learn how Covideo helps car dealerships boost their CSI scores and retain loyal customers.

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CSI Score: Automotive Tips & Tricks for Improving Your CSI Score

In the automotive industry, CSI score stands for "Customer Satisfaction Index" score. In this article we cover what a good CSI score is, why it’s important, how it’s measured, and ways to improve your CSI score.