#microsoftdynamics | ConnectGalaxy

3 yrs

Etihad Cargo has transitioned to the Microsoft Dynamics 365-driven Pulse CRM to optimize response times and make it easier for customers to communicate and provide feedback

#etihad #etihadcargo #microsoftdynamics #cargo #logistics #customerenquiries #feedback #bookings #informationrequests #digitalisation #customerserviceagents #customerfocuseddata #casemanagementsystem #purchaserecords #salesinteractions #transparency #visibility #realtimedashboards #customerserviceoffering #conversationintelligence #automation #aircargopartner

Etihad Cargo enhances customer service capabilities with contact centre system upgrade

www.stattimes.com

Etihad Cargo enhances customer service capabilities with contact centre system upgrade

Etihad Cargo has transitioned to the Microsoft Dynamics 365-driven Pulse CRM to optimize response times and make it easier for customers to communicate and provide feedback

Like

Comment

Share