Hey, everyone! I’ve been working on improving customer service for our team, and we’re thinking about leveraging customer data for a more personalized experience. I came across an article that talks about this, but I’m not sure how to apply it to our current systems. It seems like there’s a lot of potential, but where do I even start? Has anyone had experience with using customer data for this? I'd appreciate any advice or best practices you could share. Here’s the article I found: https://growthscribe.com/perso....nalization-in-custom
Martin Harris
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Jin Watkins
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