All our Membership plans are sold on different packages per week, month & year subscription basis and your credit card will automatically be charged each week, month & year until you have canceled. You may cancel at any time by going to the My Account page.
Our decisions about refunds are final, made on a case-by-case basis and depend on the facts and circumstances of the particular issue. We'll notify you if we decide to give a refund. All refunds are made at our sole discretion and without admission of liability. When understanding the types of refunds, remember that:
Ad performance: We are unable to guarantee in every instance that your ad will reach its intended target or achieve the outcome you select. We don't give refunds for poor ad performance or return on investment.
Ads services availability: Our Ads Status page provides advertisers with information about disruptions to our ads services and issues impacting Ads Manager. We don't automatically give refunds when ad services are unavailable or disrupted. We may consider issuing a refund on a case-by-case basis where we determine that ad delivery has been significantly impacted, at a substantial rate and over a significant period, by an unplanned interruption to our ad services caused by a system bug. A system bug is a technical issue on our platform.
