The telecom services industry is a vital driver of global connectivity, enabling communication and digital transformation across the globe. In this post, we explore the Environmental, Social, and Governance (ESG) practices within the telecom services sector. Discover how telecom companies are embracing sustainability, bridging the digital divide, prioritizing data privacy, and promoting responsible supply chain management. Join us as we delve into the efforts made by the industry to create a more connected, inclusive, and sustainable digital future. Here are some key aspects related to the telecom services industry and ESG:

Environmental Impact

Telecom companies operate extensive network infrastructure and data centers, which consume significant amounts of energy and contribute to carbon emissions. However, many companies are actively implementing energy-efficient technologies, transitioning to renewable energy sources, and adopting sustainable practices to reduce their environmental footprint.

Bridging the Digital Divide

Ensuring access to affordable and reliable telecommunications services is crucial for promoting inclusivity and bridging the digital divide. Telecom companies are investing in expanding network coverage, deploying infrastructure in underserved areas, and offering affordable internet access to enhance connectivity for all communities, including those in remote or disadvantaged areas.

Data Privacy and Security

Given the sensitive nature of personal data handled by telecom companies, ensuring data privacy and cybersecurity is paramount. Companies are implementing robust measures to protect customer data, comply with privacy regulations, and safeguard against cyber threats. They actively invest in technologies, processes, and employee training to maintain the highest standards of data privacy and security.

Is your business one of participants of the global Telecom Services Industry? Contact us for focused consultation around ESG Investing, and help you build sustainable business practices.

Responsible Supply Chain Management

Telecom companies have complex global supply chains involving various components and equipment. Embracing responsible sourcing practices, ethical procurement, and supplier diversity are essential to minimizing environmental impact, promoting fair labor practices, and mitigating supply chain risks.

Corporate Governance

Good corporate governance is crucial for the telecom services industry to maintain transparency, accountability, and ethical decision-making. Companies are adopting robust governance structures, promoting board diversity, and integrating ESG metrics into executive compensation to align incentives with sustainable business practices. Stakeholder engagement is also prioritized to ensure the industry's actions consider all relevant perspectives. 

By focusing on ESG practices, the telecom services industry aims to create a positive impact on the environment, society, and governance. This includes reducing carbon emissions, promoting access to communication services for all, safeguarding customer data, ensuring responsible supply chain practices, and maintaining high standards of corporate governance. The industry recognizes the importance of sustainability and strives to contribute to a connected and sustainable digital future for everyone.

Growth of The Telecom Service Market

According to 2020 research, the Global Telecom Service Market was valued at USD 1,657.7 billion and is expected to increase at a compound annual growth rate (CAGR) of 5.4% in 2028 from the baseline of 2021. With the extensive reach of Telecom Services, the sector has the highest threat for security breach leading to regulatory and reputational risks. To address this, telecom industries are enhancing their data security and social responsibility to their customers to attract investors.

One of the major barriers that the global market is with affordability. Although there is a visible trend in declining rate of voice calls and data services, globally there exist numerous countries with unaffordable telecom services.

Currently India has the second largest telecommunication market in the world with a customer base of 1189.28 million. With the government’s initiative to Digital India campaign, it opens a door for a plethora of opportunities in this field.

Key Companies in this theme

    • AT&T Inc.

    • Verizon Communications Inc.

    • Telefonica SA

    • Vodafone Group

    • Orange SA

    • BT Group

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About Astra – ESG Solutions By Grand View Research

Astra is the Environmental, Social, and Governance (ESG) arm of Grand View Research Inc. - a global market research publishing & management consulting firm.

Astra offers comprehensive ESG thematic assessment & scores across diverse impact & socially responsible investment topics, including both public and private companies along with intuitive dashboards. Our ESG solutions are powered by robust fundamental & alternative information. Astra specializes in consulting services that equip corporates and the investment community with the in-depth ESG research and actionable insight they need to support their bottom lines and their values. We have supported our clients across diverse ESG consulting projects & advisory services, including climate strategies & assessment, ESG benchmarking, stakeholder engagement programs, active ownership, developing ESG investment strategies, ESG data services, build corporate sustainability reports. Astra team includes a pool of industry experts and ESG enthusiasts who possess extensive end-end ESG research and consulting experience at a global level.

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