Drive Loyalty & Boost CSI Scores
The sale is just the beginning. Use Covideo to send personalized thank-you messages and service reminders that strengthen customer relationships. This proactive video communication increases retention rates and directly improves your Customer Satisfaction Index (CSI) score, leading to more repeat business.
https://www.covideo.com/resour....ving-your-csi-score/
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Automotive Tips and Tricks for Improving Your CSI Score

In the automotive industry, CSI score stands for \Customer Satisfaction Index\ score. In this article we cover what a good CSI score is, why it’s important, how it’s measured, and ways to improve your CSI score.