Over the last few years, the hospitality industry, which includes hotels, has grown in popularity and attention. The hotel industry market grew by 6%, according to the United Nations and the World Tourism Organisation. In 2018, it surpassed 1.4 billion travellers, an increase of 4% in the first half of 2019. However, the level of competition in the hospitality industry has increased as a result of this growing trend of popularity. It has also improved hotel service quality, as each hotel strives to achieve the highest and most prominent occupancy in the industry.

Despite this improvement in service quality, outstanding characteristics distinguish excellent hotels from mediocre ones. Travelers from all over the world will visit a hotel where these qualities are sufficiently present for a vacation tour, dinner party, or private meeting where they look forward to enjoying such a hotel's rich qualities. Some of the distinguishing characteristics of a great hotel are listed below.

1. Location of the Hotel

The location of the hotel you want to stay at is the first thing you should think about. Is the hotel in a convenient location? It's always best to choose a nearby hotel to avoid the extra effort and resources required for transportation. The best location for a hotel in the city's center, depending on the city's geographical structure, to allow visitors to have a top-notch experience and witness the city's events and happenings.

Areas less prone to armed robbery, theft, and thuggery, as well as areas with a higher level of privacy, are also recommended for an excellent hotel to ensure the safety of its guests' lives and property. Apart from being in tranquil settings, excellent hotels can also be found in scenic settings such as a beach, park, or seaside, allowing visitors to take in the breathtaking sights of mother nature.

2. Quality Customer Service

From the moment you walk into a hotel until your last day in your assigned room, the hotel staff will play a significant role in determining the quality of your stay. A bad experience can be caused by poor customer service and vice versa. One of the distinguishing features of a great hotel is the presence of a dedicated, courteous, and always-ready army of staff who are consciously prepared to make your stay worthwhile and memorable. Service is one of the most important aspects of the hospitality industry, and a good hotel should provide excellent service to all guests.

The majority of standard hotel employees are trained in ethical and well-known world-class standards in order to serve their guests in a creative and conscious manner, with customer satisfaction as their top priority. Excellent hotel staff aren't just looking for a quick buck; they're ready to give you the best service possible without being repulsive in any way. Guests in hotels can be annoying at times, but excellent hotel staff has been trained to provide appropriate and polite answers to their questions and to interact with them with the utmost courtesy. A fantastic hotel is distinguished by excellent customer service.

3. Comfortable and Well Equipped Rooms

What good is a hotel if it doesn't have a standard room? After all, guests are likely to spend a significant portion of their stay in their hotel rooms. As a result, hotel rooms are deserving of special attention as indicators of a good hotel. A typical standard hotel room should have a very comfortable and attractively decorated bed with soft pillows for maximum sleep comfort. A coffee maker, cable TV, and a hairdryer should all be included in a standard hotel room. In addition, many excellent hotels offer laundry services to their guests.

4. Clean and Tidy Environment

The typical environment of a good hotel is a clean, tidy, and neatly decorated environment with eye-catching decorations that will catch guests' attention and keep them engaged with the awesome physicals. Furthermore, the hotel's internal parts, such as clean rooms, washrooms, and public areas, are always clean to prevent microorganisms and germ germs from breeding, resulting in infection and disease contact by guests. A good hotel places a high value on its guests' health and will not tolerate a filthy and untidy environment that can lead to health problems.

5. Free Internet Access

In the twenty-first century, technology has advanced dramatically, and the hospitality industry cannot afford to fall behind. To ensure that their guests stay connected to the digital world, good hotels provide free or low-cost internet WiFi. Some hotel guests, for example, may have virtual meetings to attend during their stay. As a result, the presence of this seamless internet access would make such meetings go more smoothly.

Conclusion

Hotels are the best places to visit for your summer camp or for fun, regardless of how good they are, because they are always at your service to provide you with the good experience possible during your stay. You'll be glad you went to the Best hotel in Jalandhar Punjab