Closed-Loop referral Supports Holistic Client Journeys
Social service work doesn’t stop at a single referral. The Closed-Loop referral model is designed to support full, wraparound care—from the first point of contact to service completion and beyond. Social Roots empowers organizations to document client journeys across a web of services, capturing notes, status updates, and key milestones. This helps identify barriers early and adapt plans in real-time. For example, if a family receives a food delivery but also reports unsafe housing, the system can trigger additional referrals while preserving client context and history. By integrating consent forms and trauma-informed workflows, the platform ensures safety, dignity, and respect. Most importantly, clients no longer have to shoulder the burden of navigating disconnected systems. With Closed-Loop referral software, every case can evolve into a complete, supported journey that addresses the whole person, not just the immediate problem.
For more details:- https://www.socialroots.ai/clo....op-referral-software
