For years, e-commerce logistics has been defined by speed. Same-day, next-day and even same-hour delivery have become common marketing promises. Yet, as global e-commerce and direct-to-consumer (D2C) volumes continue to surge, industry leaders are increasingly clear on one point: speed alone no longer defines customer satisfaction. Visibility does.

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Why visibility matters more than speed in e-commerce logistics
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Why visibility matters more than speed in e-commerce logistics

Uncertain demand, multiple partners and returns make tracking and transparency critical to meeting customer expectations.

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