What is the Spirit Airlines Delay Compensation Policy? If a flight was canceled by Spirit Airlines due to circumstances beyond its control, such as adverse weather or problems at the airport, it will make a claim. Such occurrences are frequently referred to as exceptional circumstances, and in such situations, you are not eligible for a refund from Spirit Airlines for a missed trip. If a flight is canceled, all airlines will typically make an effort to get you on the following flight at no additional cost.